Data Protection Policy: Alpenpension Weltsprachen


The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of legal regulations (General Data Protection Regulation (DSGVO), Telecommunications Act (TKG) 2003).

Collection and processing of personal data

Personal data will only be stored if you willingly provide us with such information, e.g. by enquiry form. This includes information such as your name, email address, postal address, telephone number, etc. We will handle your data responsibly and manage it according to the applicable legal regulations.

Your personal data will only be passed on to third parties if this is required for the purpose of contract execution or for billing purposes, for contract data processing in compliance with the Federal Data Protection Act (Bundesdatenschutzgesetz), or if you have previously agreed. Insofar as third parties are based outside the EU, we will take suitable measures to ensure that an adequate level of data protection is provided for the data processed there (e.g. by concluding corresponding standard agreements pursuant to the EU Commission's regulations). We will not sell your personal data to third parties. The information will only be transferred to governmental institutions and authorities entitled to be informed in the context of mandatory legal regulations, or if we are obliged to do so by court order.

Data deletion

Your data will be deleted as soon as the respective contract with you is fulfilled and there is no longer a legal obligation to store the data (retention period according to § 132 of the Federal Fiscal Code (BAO)).

Online payment

If you decide to pay using the Stripe payment service, the payment will be processed via Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to whom we will pass on your provided information within the context of the order process (name, address, account number, sort code, possible credit card number, invoice amount, currency and transaction number). Your data will only be passed on for the purpose of payment processing. Detailed information on data protection at Stripe can be found at:

In case of payment via PayPal, your data (name, address, account number, sort code, possible credit card number, invoice amount, currency and transaction number) will be passed on to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg within the context of payment processing. Other relevant data protection information about how PayPal processes your data can be found in the PayPal data protection declaration:

Bank transfer (EU):
You can make payments by bank transfer throughout the EU as an alternative payment method.


This website partially uses so-called Cookies. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Cookies do not damage your computer.

Most of the Cookies we use are so-called “Session Cookies”. They are automatically deleted at the end of your visit. Other Cookies remain stored on your device until you delete them. These Cookies enable us to recognize your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of Cookies and only allow Cookies in individual cases, exclude the acceptance of Cookies for certain cases or generally and activate the automatic deletion of Cookies when closing the browser. When Cookies are deactivated, the functionality of this website may be limited.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to Art. 6 (1), lit. f of the General Data Protection Regulation (DSGVO). The website operator has a legitimate interest in the storage of Cookies to ensure an optimised service provided free of technical errors. If other Cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this data protection declaration.

Use of Google Analytics (with anonymisation function)

This website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA (“Google”). Google Analytics uses Cookies, which are stored on your computer and allow the analysis of your use of the website. The information concerning your use of this website generated by the Cookie is normally transferred to a server operated by Google the USA and stored there. The Google Analytics Cookies are stored on the basis of Art. 6 (1) lit. f of the General Data Protection Regulation (DSGVO). The website operator has a legitimate interest in analysing the user behaviour to optimise both their website and their advertising.

In using Google Analytics our website employs the extension “_gat._anonymizeIp”. In doing so, Google abbreviates and thereby anonymises your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating the users’ use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. 

You may prevent the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link:

You can prevent the collection of your data by Google Analytics by clicking on the following link: . An opt-out cookie will be set to prevent your data from being collected on future visits to this site. Further information and the applicable data protection regulations of Google and Google Analytics are explained in more detail on the following link:

Web Fonts

This website uses so-called Web Fonts, which are provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe), for the consistent presentation of fonts. When opening a page, your browser loads the required Web Fonts in its browser cache to correctly display the fonts. For this purpose, your browser must establish a connection to the Adobe servers. Thus, Adobe can become aware that our website has been visited from your IP address. Cookies are not placed during the provision of the Typekit service.

Adobe Typekit Fonts are used in the interest of the consistent and appealing presentation of our online offerings. This constitutes a legitimate interest in terms of Art. 6 (1) lit. f of the General Data Protection Regulation (DSGVO). If your browser does not support Web Fonts, a standard font will be used by your computer. Further information can be found on the data protection page for Adobe Typekit ( and in the Adobe data protection guidelines (

Google AdWords

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking Cookie is set. Cookies are small text files that your internet browser stores on your computer. These Cookies expire after 30 days and are not used for the personal identification of the user. Should the user visit certain pages of the website and the Cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. 

Each Google AdWords advertiser has a different Cookie. Thus, Cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion Cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users.

“Conversion Cookies” are stored on the basis of Art. 6 (1) lit. f of the General Data Protection Regulation (DSGVO). The website operator has a legitimate interest in analysing the user behaviour to optimise both their website and their advertising. 

If you do not want to participate in tracking, you can also refuse the required setting of a Cookie – via the browser settings, which generally deactivate the automatic setting of Cookies. You can also deactivate Cookies for Conversion Tracking by setting your browser so that Cookies from the domain “” are blocked.

More detailed information on Google AdWords and Google Conversion Tracking can be found in the Google data protection regulations:

Google Maps

This website uses Google Maps API, a map service from Google Inc. („Google“), to present an interactive map. The interactive map will be permanently activated if you give your consent by clicking on the static map element on this website. You can revoke your consent for the future at any time by deleting the Cookie dlh_googlemaps.

When using Google Maps, information concerning your use of this website (including your IP address) may be transferred to a server operated by Google in the USA and stored there.

Your rights

In general, you have rights of access, rectification, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been infringed in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.


The information on this website is provided by:
Alpenpension Weltsprachen
Kirchenviertel 152
8673 Ratten


Contact partner:
SOCIAL MEDIA: Tetjana Mahler

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